Privacy Policy

Last updated: September 2026

Auckland 4WDS Ltd ("Auckland 4WDS", "we", "us", "our") respects your privacy. This policy explains what personal information we collect through auckland4wds.co.nz and our related finance application portal, why we collect it, and how we handle it in accordance with the New Zealand Privacy Act 2020.

1. Who we are

Auckland 4WDS Ltd
378 Great South Road, Greenlane, Auckland 1051
Phone: 02108662286
Email: admin@auckland4wds.co.nz

2. Information we collect

We may collect:

• Contact details you give us — name, phone number, email address, postal address
• Enquiry details — which vehicle you're interested in, trade-in information, finance requirements, and any message you send us
• Finance application information — submitted through our loan application portal, including identification, income, and lending-related details needed to process a finance application through our finance partners
• Communications — messages sent via our website contact form, Facebook Messenger, Instagram, or WhatsApp
• Website usage information — collected automatically via cookies and analytics tools (e.g. pages viewed, device type, general location, referral source)

3. How we collect it

• Directly from you, when you enquire about a vehicle, submit a lead form (including through our Facebook and Instagram ads), apply for finance, or contact us by phone, email, or message
• Automatically through cookies and similar technologies when you browse our website
• From advertising platforms (such as Meta) when you interact with our ads, consistent with that platform's own privacy terms

4. Why we collect it

We use your personal information to:

• Respond to your enquiries about vehicles for sale
• Process and progress finance applications with our lending partners
• Contact you about a vehicle, trade-in, or application status
• Improve our website, vehicle listings, and customer service
• Send you marketing about vehicles or offers, where you haven't opted out
• Meet our legal and regulatory obligations, including under the Credit Contracts and Consumer Finance Act 2003

5. Disclosure of information

We do not sell your personal information. We may share it with:

• Finance and lending partners, solely to process a finance application you've submitted
• Service providers who help us run our website, advertising, and customer communications (e.g. hosting providers, Meta/Facebook, Google)
• Government agencies or regulators, where required by law

Any third party we share information with is only permitted to use it for the purpose we shared it for.

6. Cookies and advertising

Our website uses cookies to improve your browsing experience and to measure the performance of our advertising, including Facebook and Instagram ads. You can control or disable cookies through your browser settings, though some site features may not work as intended if you do.

7. Data security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access, including secure storage and restricted access to finance application data.

8. How long we keep your information

We keep your information only as long as necessary for the purposes described in this policy, or as required by law (including record-keeping obligations related to finance applications).

9. Your rights

Under the Privacy Act 2020, you have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it's wrong. To do this, contact us at admin@auckland4wds.co.nz.

10. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

11. Contact us

If you have questions about this policy or how we handle your information, contact us at admin@auckland4wds.co.nz or 02108662286.